Why Buy From Us? 100% Satisfaction Guaranteed!
Pourmaison is a brand new online retailer. We are a customer-centered shopping retailer and and we pride ourselves in our comprehensive policies that will place us above and beyond our competitors. Shop with us today and see the pourmaison difference.
Satisfaction Guaranteed – We back up all purchases with a 100% satisfaction guarantee. Our return policy ensures that you will be completely satisfied. Every product sold in our store comes with a full manufacturer’s warranty in addition to the 100% Satisfaction Guarantee.
Secure Shopping – pourmaison.com is a completely safe environment to purchase in. Our store features the latest SSL Encryption along with the industry’s most advanced security software. The backbone of our store is managed and monitored, ensuring the security and stability our customers crave. pourmaison.com also cares about your privacy and will protect it. We will not share your information with unknown third parties.
Personalized Service – Our Buying Guides and Gift Guides are great resources geared towards the individual to help them make the most out of their buying experience. No other Online Retailer can match the accumulated knowledge of our Product Specialists.
Great Customer Service – We go the extra distance to ensure your complete satisfaction. Our knowledgeable Product Experts and Customer Service Specialists are available via e-mail and telephone to ensure the ultimate quality in customer relations based on unparalleled professionalism.
Return Policy – Not happy with the order you received? No problem! We have an easy online process for facilitating exchanges and returns, and we do not charge fees if you return your purchase in the same condition we sent it to you. Our policies are in place to ensure that the customer is 100% satisfied.
We are easy to reach – Help and advice is only a quick e-mail or phone call away. When you contact pourmaison we have the Customer Service Department to assist you. We keep you updated after you place an order with us. We’ll keep you informed on all our latest sales and offers via our newsletters and special e-mails. You can also use our Contact Form to get questions answered fast. And you can easily track your order every step of the way with our e-mail alerts and tracking form located on our website.
Authorized Dealer/Trusted Distribution Partner – For all brands that we sell, pourmaison.com is an authorized dealer and/or partners with trusted distribution channels so you can be certain you are buying genuine brand name products. We provide 100% Authentic Manufacturer’s Warranties for nearly all of our products.
Buyer’s Guides – Our helpful buying guides are the ultimate source for the consumer looking to learn about what products are right for them. Not sure what to buy we offer informative Gift Guides, that will guide you to the best gifts for that certain someone based on the holiday, price and brand.
International Shipping – pourmaison.com will happily ship orders worldwide. We offer a full range of shipping services available via post office, courier services and transportation companies, all to match your taste.
Simple Secure Checkout – Our fully featured store has the simplest checkout process around with many payment options (Credit Cards, Phone Orders, PayPal). Just add to your cart and order. Simple as that. Our service is fast, secure, and most orders will ship the next day from one of our stocking warehouses.
100% Customer Satisfaction Guarantee
pourmaison.com 100% Customer Satisfaction – We are committed to your satisfaction. We work hard to offer outstanding customer service and product knowledge.
pourmaison.com 100% Best Deal Guarantee – We guarantee a great deal on all of the products we carry. Our deep discounts, fast shipping, full product warranties and exceptional customer service make us confident you won’t find a better deal.
pourmaison.com 100% Secure Shopping – We consider security to be serious and you are assured that shopping online with us is safe. We use the latest internet e-commerce security technology and software. You will not be held liable for charges from pourmaison.com made fraudulently on your credit card. All important data such as credit card number, name and address are 128-bit encrypted through Secure Socket Layer to guard against being read as it is sent on the internet. All internet gateways are secure and the online system deletes credit card information automatically within 30 days.
pourmaison.com 100% Privacy Guarantee – We respect your privacy and are devoted to protecting it. pourmaison.com does not share with third parties your personal information. We do not sell lists for mailings or emails. We only access information such as your name, address, email address and phone numbers to serve you with better customer service.